Where can I buy GlueArts® products? You can purchase all of the GlueArts products online at http://www.gluearts.com or visit our Retail Locator page to find a retailer near you.
Are the GlueGlider PRO® cartridges recyclable? Yes the plastic cartridge refills are 100% recyclable. Contact us at info@gluearts.com if you have any more questions regarding this.
How do I fix a broken tape liner in my GlueGlider PRO or MAX? Rethreading our adhesive applicators is a cinch! For a GlueGlider PRO video on rethreading click here. For a GlueGlider MAX, please click here.
What do I do if my product is defective? If you have purchased a defective product we apologize for the inconvenience. Please contact us at info@gluearts.com or (866)889-4583 and we will give you specific instructions on how to return the defective product to us and we will send you a new product to replace the defective one.
My product broke and I can't return it to the store, what should I do? If you have purchased a defective product we apologize for the inconvenience. Please contact us at info@gluearts.com or (866)889-4583 and we will give you specific instructions on how to return the defective product to us and we will send you a new product to replace the defective one.
How can I become a Retailer? If you are a retailer/distributor you can set up an account by contacting us at info@gluearts.com or (866)889-4583. Please be sure to have your company name, contact information and Tax ID available.
How can I get photos of products to use for marketing and editorial purposes? You can submit a written request for artwork to info@gluearts.com.
How do I check my e-gift card balance? To check your e-gift card balance you must create an account when you use the card to purchase a product. Then after your first purchase, you can log into your account and view your balance. You must enter the 4 digit numeric code that came with your card/emailed authorization to get the balance.
How can I figure out the best adhesive for my project? Figuring out the best adhesive for your project is simple. Simply download our GlueArts® Adhesive Reference Guide.